Privacy Policy
Last updated: July 7, 2025
This Privacy Policy describes how Red Fern Therapy PLLC (“we” or “us”) collects, uses, and shares your personal information when you use our website https://www.redferntherapy.net and any of our subdomains (the “Website”). We will not use or share your information with anyone except as described in this Privacy Policy.
Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.
PERSONAL INFORMATION WE COLLECT
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Provided Information.
Device Information
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Website.
We use Device Information for:
Functionality: To recognize you on our website and recognize your previously selected preferences, including your preferred language and your location.
Advertising: To collect information about your visit, the content you viewed, the links you followed, and information about your web browser, device, and IP address. We sometimes share limited aspects of this data with third parties for advertising purposes.
About Cookies
You can set your browser not to accept cookies, and the website above tells you how to remove cookies from your browser. Some of our website features may not function if you disable cookies. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
Provided Information
We also collect data you provide to us directly. We refer to the data you provide as “Provided Information.” We collect and process data you provide when you:
Submit a contact form to initiate services
Provide your email address in exchange for access to a free resource or email newsletter
The Provided Information we collect may include:
Personal identification information (name, email address, phone number, etc.)
Billing information (billing address, payment information, including credit card numbers, etc.)
Sensitive Information
We ask that you not send us, and you do not share any sensitive Personal Information (e.g. Social Security number).
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
USE OF PERSONAL INFORMATION COLLECTED
Provided Information
We use the Provided Information that we collect on the Website primarily for the following purposes:
Communicate with you;
To deliver services, such as educational programs, information or newsletters you request;
To help us create and publish content most relevant to you;
To contact you regarding additional services and features;
To request your feedback about your experience with Red Fern Therapy;
To notify you about a material change to this Policy, if necessary; and
To allow you access to limited-entry areas of the Sites.
Device Information
Device Information is used as described above and in other ways as permitted by applicable laws, including combining Device Information with Provided Information
Release of Information to Third Parties
By using the Website you grant Red Fern Therapy the right to use your Device Information for marketing and to improve or optimize the Website. This use may involve the disclosure of your Device Information to third parties. However, Red Fern Therapy will not share or disclose your Provided Information with third parties.
Third Party Websites and Advertisers
The Website may provide you with links to other websites, although we do not necessarily advise that you link to another website. In the event that you choose to access such websites, Red Fern Therapy is not responsible for any actions or policies of those sites. Further, please note that the third party’s privacy policies and security practices may differ from Red Fern Therapy’s standards. Red Fern Therapy neither assumes responsibility for, nor do we control, endorse or guarantee any aspect of your use of any linked sites. We recommend that you check the privacy policy of such a party before providing Personal Information to it.
Red Fern Therapy may also permit advertisers, third party ad networks or other advertising companies to serve advertisements on the Website. Please be advised that such advertising companies may gather information about your visit to the Website or other sites (such as through cookies, Web beacons and other technologies) to enable such advertising companies to market products or services to you, to monitor which ads have been served to your browser and which Web pages you were viewing when such ads were delivered. PLEASE NOTE THAT THIS POLICY DOES NOT COVER THE COLLECTION AND USE OF INFORMATION BY SUCH ADVERTISING COMPANIES.
Email Marketing & Opt-Out
We communicate with our members on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, members cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communications from us, such as messages or updates from us regarding new services and products offered on the Sites. For emails, you may opt-out by clicking on the “unsubscribe” link within the text of an email. We will process your request to unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. Please note that electing to opt-out of our promotional emails does not mean that we will delete or remove your email address from our systems.
HOW WE STORE YOUR PERSONAL INFORMATION
Personal Information that you provide to us is stored internally or through a data management system. Your Personal Information will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Information (i.e., our hosting provider, newsletter provider, or payment processors).
We use commercially reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of any information that may be stored on our servers. Of course, no computer network or data transmission on the internet can be guaranteed to be 100% secure and so you submit your information at your own risk.
Website Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to Red Fern Therapy is done at your own risk. However, Red Fern Therapy uses website security measures consistent with current best practices to protect the Website, email and mailing lists. These measures include technical, procedural, monitoring and tracking steps intended to safeguard data from misuse, unauthorized access or disclosure, loss, alteration or destruction.
PLEASE NOTE THAT THE WEBSITE DOES NOT USE SSL ENCRYPTION. THE WEBSITE DOES NOT PROCESS PURCHASES. THE WEBSITE USES THIRD PARTY VENDORS TO PROCESS PURCHASES. User and purchaser information is a high priority and we use our own protective measures, as well as the capabilities of our software and hardware vendors.
We realize there can be incidents of misuse or unauthorized program incursions, as almost every website, service and user encounters. In those instances, our goals are to move quickly to isolate the problem, ensure or restore proper functionality and minimize any inconvenience to our users. As appropriate and necessary, Red Fern Therapy will notify the relevant authorities of these incidents of misuse or unauthorized program incursions of the Red Fern Therapy Website.
Retention and Deletion
We retain your Personal Information for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may include certain Personal Information for longer periods of time if necessary for legal, contractual and accounting obligations.
HOW YOU CAN ACCESS, UPDATE, OR DELETE YOUR PERSONAL INFORMATION
You have the right to:
Request information about how your Personal Information is being used and request a copy of what Personal Information we use.
Restrict processing if you think the Personal Information is not accurate, unlawful, or no longer needed.
Rectify or erase Personal Information and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
Withdraw your consent at any time to the processing of your Personal Information.
Lodge a complaint with a supervisory authority if you feel we are using your Personal Information unlawfully.
Receive Personal Information portability and transference to another controller without our hinderance.
Object to our use of your Personal Information.
Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
CHANGES IN OUR PRIVACY POLICY
Red Fern Therapy reserves the right to make changes to this Policy at any time and for any reason without prior notice. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.
CONTACT US
Please contact us if you have any complaints about how we use your Personal Information so we can resolve the issue whenever possible. For more information about our privacy practices, if you have questions, or if you would like to exercise your data protection rights, please do not hesitate to contact us.
Email: kaylie@redferntherapy.net
Call: 615-200-6155
Mail: 4219 Hillsboro Pike, Ste 208, Nashville, TN 37215