Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how Red Fern Therapy PLLC (“we” or “us”) collects, uses, and shares your personal information when you use our website https://www.redferntherapy.net and any of our subdomains (the “Website”). 

We will not sell your personal information and will only use or share your information as described in this Privacy Policy.

By using our Website or its content, you consent to this Privacy Policy.

PERSONAL INFORMATION WE COLLECT 

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Provided Information. 

Device Information

When you visit the Website, we automatically collect certain information about your device, including:

  • web browser

  • IP address

  • time zone

  • cookies installed on your device

Additionally, we collect information about:

  • pages you review

  • referring websites or search terms

  • how you interact with the Website

We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

  • Cookies (data files with anonymous identifiers)

  • Log files (IP address, browser type, timestamps, etc.)

  • Web beacons, tags, and pixels (small pieces of code used to track how users interact with the Website)

We use Device Information for:

  • recognizing you and your preferences

  • improving Website functionality

  • analytics and performance

  • limited advertising and marketing insights

You can disable cookies through your browser settings. Some Website features may not function properly if you do.

Provided Information

We collect information you voluntarily provide to us, including when you:

  • submit a contact form

  • inquire about services

  • sign up for a newsletter

  • provide your email in exchange for a free resource

This may include:

  • name

  • email address

  • phone number

  • other information you choose to provide

Important note about free resources and newsletters:

When you provide your email address to receive a free resource, you may also be subscribed to our email newsletter. You can unsubscribe at any time using the link provided in each email.

Sensitive Information

We ask that you do not submit sensitive personal information (such as Social Security numbers) through our Website.

Children’s Privacy

Our Website is intended for individuals age 18 and older. While we may provide therapy services to minors in accordance with Tennessee law, we do not knowingly collect personal information online from individuals under 18 without appropriate consent.

USE OF PERSONAL INFORMATION

We use your Personal Information to:

  • communicate with you

  • respond to inquiries

  • provide requested services or resources

  • send newsletters or updates (if you opt in)

  • improve Website content and user experience

  • notify you of changes to this Policy

We process your information based on:

  • your consent

  • our legitimate business interests

  • or to provide services you request

SHARING OF PERSONAL INFORMATION

We do not sell your personal information.

However, we may share your information with trusted third-party service providers who help us operate our business, including:

  • Squarespace (website hosting and forms)

  • Flodesk (email marketing and newsletter delivery)

  • Google (for email communication, such as Gmail)

  • SimplePractice (for client management, scheduling, or documentation)

These providers only receive the information necessary to perform their functions and are obligated to protect your data.

We may also share information if required by law.

THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing information.

EMAIL MARKETING & OPT-OUT

If you subscribe to our newsletter or download a resource:

  • you may receive emails related to that content

  • you may also receive occasional updates, insights, or offerings

You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

Please note:

  • you may still receive administrative or service-related emails (such as responses to inquiries or scheduling-related communication) even if you opt out of marketing emails

  • it may take a short time to fully process unsubscribe requests

HOW WE STORE YOUR INFORMATION

Your Personal Information may be stored:

  • within our internal systems

  • through secure third-party platforms (such as Squarespace, Flodesk, Google, and SimplePractice)

We take reasonable steps to protect your information, but no system can be guaranteed 100% secure.

WEBSITE SECURITY

We use industry-standard security measures, including SSL encryption, to help protect your information.

However, you understand that any transmission of data over the internet is at your own risk.

DATA RETENTION

We retain your Personal Information only as long as necessary to:

  • provide requested services or resources

  • comply with legal, accounting, or regulatory obligations

YOUR RIGHTS

You have the right to:

  • request access to your Personal Information

  • request correction or deletion

  • withdraw consent at any time

  • unsubscribe from communications

  • request how your data is being used

To exercise any of these rights, please contact us using the information below.

CHANGES TO THIS POLICY

Red Fern Therapy reserves the right to make changes to this Policy at any time and for any reason without prior notice. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon publication on our Website.

CONTACT

If you have any questions about this Privacy Policy or how your data is used, please contact:

Email: kaylie@redferntherapy.net

Phone: 615-200-6155